Posted 04 January 2019 - 11:58 AM
I haven't been on in a while, partially because I thought something was wrong with the site. I forgot my password and every time I tried to request a new one I would get this:
The security code you supplied did not match the one displayed, a new code has been generated, please try again.
The thing is, I don't see this security code they talk about anywhere. Same thing happens if I try to make a new account.
When I downloaded Tapatalk for something else I found I could access this place again, but it's kind of a pain doing it all on my phone.
Things I've tried that didn't work:
- Using Tapatalk to make a new account (I get a different error).
- Using my phone's browser.
- Turning off my VPN etc.
None of it has worked. I would like to spend some more time on here again.
Anyone know what this could be and how I could fix it?
Posted 06 January 2019 - 03:42 AM
Posted 06 January 2019 - 12:08 PM
I saw, but that kind of only works if you know your old password.. Thanks for trying to help me figure this out though.
That's frustrating! I noticed that if you're in tapatalk and go to the upper right and tap on the three dots, go to your profile and tap on the three dots again, it gives you the option to change your password. I dont know if that only affects you in tapatalk or if would change your password in misu.
Edited by Starlight, 06 January 2019 - 12:09 PM.
Posted 06 January 2019 - 09:29 PM
I don't get to the part where it emails me, because I can't get the invisible security code right. It must think I'm a robot or something.
Ah how frustrating. Does the code go to an email? I'm sure you already checked, but it could possibly go to a spam folder?
Posted 07 January 2019 - 06:38 AM
Posted 07 January 2019 - 08:50 AM
Posted 15 March 2019 - 01:50 PM
Posted 16 March 2019 - 06:48 PM
Tapatalk apparently had my password saved, so I can only come on here using the app.
Starlight, I’m not here much any more and am finding it a bit tricky to understand the issue you’re having (or the effect of it!) - is it that you can only log in from your phone as you’ve forgotten your password and can’t get the codes etc? I don’t know how to address whatever is causing the problem, but I can change your password for you if you like.
Thanks for dropping in and offering to help.
I do think/hope having a new password would help, so if you could arrange that, that would be great.
(I do however hope that won’t log me out of Tapatalk because if it does I have no way of learning the new password or ever getting back on here..)
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